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Carpet cleaner says competitor tricked customers - Minneapolis Star Tribune

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Carpet cleaner says competitor tricked customers - Minneapolis Star TribuneCarpet cleaner says competitor tricked customers - Minneapolis Star TribunePosted: 31 Aug 2013 12:00 AM PDT With her daughter's birthday party coming up, Kristin Jaakola wanted the carpet in her Ham Lake home to get professionally cleaned. In March, her husband Googled Zerorez, a company that they had used before, to find its phone number.The Jaakolas called and made an appointment with what they thought was Zerorez. Then they realized, too late, that they had actually hired a different company, Distinctive Cleaning, that had found a way to steer Google searches for Zerorez to itself."We definitely learned our lesson to really look at what you are Googling," Jaakola said. "My husband was so convinced that was who he called."Zerorez, which calls itself Minnesota's biggest carpet cleaner, said what happened to the Jaakolas goes beyond spirited competition. Last week Zerorez filed a fede…

A community rallies around a cherished boutique - Chester County Press

A community rallies around a cherished boutique  Chester County Press

Marche may have closed to extreme flooding on March 5, but owner Deanna Johnson has received the support of her fellow shopkeepers, her customers and ...



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