Saturday, March 23, 2019

carpet water damage restoration

carpet water damage restoration


Perfection celebrates 20 years of quality cleaning service - Coeur d'Alene Press

Posted: 20 Mar 2019 10:48 AM PDT

More than 12 million square feet of carpet cleaned.

About 36,000 customer calls answered.

Thousands of water and fire damage calls.

Over the course of two decades, Perfection Cleaning & Restoration has handled all that and more. Now the family behind the business is celebrating 20 years of service and wants to say THANK YOU to their community.

It all began when Fisher decided he wanted to offer cleaning and restoration services that were up to his personal standard.

"I'm a perfectionist," said David Fisher, who founded the business with his wife, Keri, in 1999.

Two decades later, Perfection Cleaning & Restoration is still going strong.

"We're building this business in a way that it will be passed on through the family," Fisher said.

He currently works alongside his son-in-law, Able Sand. Over the years, all three of his daughters and his other two sons-in-law have also worked with or contributed to the success of the family business. In addition, Keri manages the bookkeeping side of things.

"I would love it to hit the 100-year mark," Fisher said.

Running his own business has made it possible for Fisher to schedule his work around his life. He's been able to serve in the community and be active in his children and grandchildren's lives. He's coached softball and basketball for all three of his daughters. He's never missed a school play or a parent-teacher conference. He said he's grateful for that flexibility.

"God has given us a business that has provided for us and allowed us to help other people in the process," Fisher said.

Fisher said he invests in high-quality equipment and products so Perfection Cleaning & Restoration can provide the best possible service. He and his employees are certified in carpet cleaning, rug cleaning, carpet dying, carpet repair & re-installation, upholstery cleaning, water damage restoration, fire/smoke damage restoration, hard surface/tile floor cleaning, stain and odor removal, mold remediation, and trauma/crime scene cleanup.

"We're well-trained in order to be the best," Fisher said.

That commitment to excellence is part of what keeps customers coming back. The other component is customer service.

Perfection offers emergency services 24 hours a day, seven days a week and personally answers each phone call. They have even responded to an emergency customer call at 1 a.m. on Christmas Eve.

"When we say we're going to be there, we're there," said Keri Fisher. "We really care about the customers and do our best to give them the best quality work they can find in town."

They consider their customers as good friends or extended family. They know their customers by name. They even know their customers' pets' names.

Fisher has a servant's heart and loves helping others.

"That's the part of the business that I hope is passed on," he said. "It's about serving people."

Since most of their business comes from referrals and word of mouth, Fisher said he's especially grateful to their long-time customers, who have supported Perfection Cleaning & Restoration for the past 20 years.

"Our success is directly due to the great people of North Idaho and Eastern Washington who have continually used and recommended us" he said. "Thank you so much for your loyalty."

Water in your basement? You're not alone. Here's what you should know - Omaha World-Herald

Posted: 13 Mar 2019 10:00 PM PDT

Martin Mapes is bringing in reinforcements.

Expecting a deluge of both rain and frantic phone calls from residents whose basements are flooding, the general manager for Paul Davis Restoration in Omaha is pulling in workers from Lincoln, Chicago and Kansas for damage duty.

The company handles home clean-ups and restoration, including water damage.

"We've received no less than 300 calls in the last 48 hours," Mapes said. "We're rallying all the troops. It will be a constant struggle here in the next 48 hours."

Nebraskans are nervously scanning the skies and checking their basements for water creeping in as forecasters and home contractors warn of flooding that could do some damage.

The heavy rainfall is mingling with melting snow and ice, which could heighten the risk of flooding.

"There's always a rainy season every year," said Jess Lightner, the content manager for basement and foundation company Thrasher Inc. in Papillion. "This year in particular, there's all this snow that we've got that's melting off. The issues are kind of compounded."

By midday Wednesday, the Westlake Ace Hardware at 140th Street and West Center Road was sold out of tube sand and utility pumps, an employee said. Customers were still streaming in to buy shop vacs and sump pumps.

Local contractors and insurance agents offered tips on how to prevent problems and what to do if you've got a wet basement.

Check those gutters and downspouts

If you're worried about water, make sure your gutters and downspouts are clean of debris.

Warmer weather should be melting ice that's accumulated on roofs or in downspouts, but make sure rain is draining out and away from your house and foundation, said James Hartkorn, the owner of Midlands Home Solutions in La Vista. If stubborn snow piles are still blocking water movement, dig a little trench to redirect rainwater.

Heavy snow and ice can also throw gutters out of alignment. And if you've got gutters connected to a drain tile in your yard, make sure it's not covered in snow or frozen over.

Keep an eye out for water damage

A torrent of water doesn't always rush dramatically into a home or basement, said Lightner from Thrasher.

Water may seep in where your foundation walls meet the footing in the basement, or through cracks in the wall. You may notice higher moisture or humidity levels. If you've got a sump pump, make sure it's running properly.

Thrasher works more on the front-end, by waterproofing basements and installing drainage systems.

"Obviously if you have a finished basement space, it's important to protect that investment," Lightner said. "Even water in unfinished basements can lead to issues with mold, higher humidity levels."

Time to bust out the fans and wet vacs

OK, you did your best but there's still a half-foot of water in your basement. What now?

You can call a professional crew to clean up, but if you're more of a DIY-er, try to mitigate the damage, Mapes said. Suck up as much water as you can, pull back any carpet and cut the wet parts from the carpet pad.

Crank the heat to get air circulating and dry things out.

"Even a few little dehumidifiers, that's better than nothing," he said.

And reconsider your basement storage situation, he advises. Try to put belongings in plastic bins with covers and put them up on a shelf, if possible.

Is water starting to rise? Call your insurance agent

If water starts creeping into your basement or through sliding-glass doors, find the source, try to stem the damage and call your homeowners insurance agent, advised Eric Petersen, the founder of P&P Insurance Agency in Omaha.

"(Take) photos so you can document what's happening, and then that's going to help the decision down the road if it's a covered loss or not," he said.

Flood insurance for low-lying or flood-prone areas is underwritten by the government. If you don't have it now, you can't purchase a last-minute policy: There's a 30-day wait period, Petersen said.

"You can't add it because, hey, we see the water coming, or the ark needs to be built," Petersen said.

Those policies can be expensive for people living near rivers or creeks in the flood plain, but cheaper for homeowners who don't live next door to the Elkhorn River, he said.

Most homeowners insurance policies don't cover water that comes in through your patio doors, for example, although some policies may cover damage for water that comes in through a sewer drain or failed sump pump.

"Talk to your agent, find out what coverage you have," Petersen said.

American Steemer: Experience that speaks for itself - Moulton Advertiser

Posted: 21 Mar 2019 09:23 AM PDT

American Steemer, LLC is an experienced professional team dedicated to customer service and satisfaction. With over 33 years of service and an A+ rating with the Better Business Bureau, American Steemer is tried and trusted by customers across Lawrence, Morgan,  Madison and Limestone counties. 

Owner Joe Colley and his team do their best to meet the individual needs of each of their customers. 

"We've been doing this so long, a majority of our business comes from repeat customers. They are like family to us," Mr. Colley said. 

He and his team are licensed and insured to clean or restore every room of your home or business. They specialize in carpet and area rugs, fabric furniture and upholstery, tile and grout, and even hardwood flooring. 

American Steemer also offers restoration services including carpet repairing or stretching, carpet installation and water removal or restorations after water damage. 

If your kitchen or bathroom tile has lost its shine, or you feel you need an upgrade, call American Steemer first. They use environmentally friendly products to remove stubborn stains from grout and tile. 

Mr. Colley and his crew use non-toxic, hypoallergenic, biodegradable products so your home is cleaned without using dangerous chemicals. Their cleaning products are strong enough to remove the toughest stains but are also safe for people or pets. 

The American Steemer team also does their best to work around your busy schedule by operating Monday through Saturday. They offer pickup and delivery options as well. 

Mr. Colley said most carpets and fabrics dry within two hours, so you aren't kept waiting all day. 

"American Steemer did an amazing job on my rug," one customer stated in reviewing the business. "…They brought it to the office and put it through the dip process, and now it looks and smells better than it did when we first got it! Thank you American Steemer!"

"We used American Steemer to clean our house. They did a fabulous job. We were pleased with how they cared for our furniture. We'll be using them again," another satisfied customer stated.

Customers may also check the website regularly for coupons and specials, Mr. Colley said. "Ask us about our guarantee!"

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